Helping the Helplines

Had a really interesting day at Helplines Partnership’s Annual Conference last Friday. Great to meet lots staff and volunteers from all sorts of helplines and see what they are up to (and how I can help).

One of the breakout sessions was about “Emotional Intelligence” (delivered by Lisa from CCS Coaching International), not something I know anything about, but really interesting. I did however learn:

  • We have 3 “brains” (well there’s a 4th in the heart apparently as well…)
  • There are 100 logical brain cells firing every second
  • There are 6,000,000,000 emotional brain cells firing every second

One qualification that I don’t have is a GCSE in biology, but this has (literally) opened my mind to a whole new way of thinking about interacting with others!

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